‘It annoys the hell out of me,’ senior assistant ombudsman Louise Macleod says to inquiry
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The department responsible for implementing the robodebt scheme withheld key documents flagging its potential illegality from an independent watchdog investigating the program, a royal commission has been told.
The commission is seeking to understand the role of the commonwealth ombudsman, whose 2017 report identified a number of flaws in the scheme but stopped short of declaring the “income averaging” debt calculation process unlawful.
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